Privacy Policy

Last Updated: September 2025

At SunooAI, your privacy is not just a legal obligation—it’s a responsibility we take to heart. We know how important your personal data is, and we are committed to protecting it with honesty, transparency, and integrity.

This Privacy Policy explains:

• What data we collect and why
• How we use your information
• The rights you have over your data
• How we keep your information secure
• How you can contact us for privacy-related concerns

By visiting or using sunooai.com, you agree to the practices outlined in this Privacy Policy. If you do not agree, we kindly ask that you refrain from using our services.

1. Who We Are

SunooAI is an AI-driven knowledge and innovation platform founded by Parvesh, based in Mumbai, India. Our mission is to make artificial intelligence simple, accessible, and empowering for everyone.

As part of this mission, we collect and process certain data when you interact with our website, subscribe to our resources, or contact us. This Privacy Policy describes how we handle that data responsibly.

2. Information We Collect

To provide you with the best possible experience, we may collect the following categories of information:

a) Information You Provide Directly

• Contact Details: Name, email address, phone number (if provided when contacting us).
• Account Information: Username, password (if you create an account with us).
• Communication Data: When you contact us via email (contact@sunooai.com) or through forms on our website.
• Content Submissions: Any data you voluntarily submit, such as feedback, comments, or participation in surveys.

b) Information Collected Automatically

When you browse SunooAI, we may automatically collect:

• Device Information: Browser type, operating system, IP address.
• Usage Data: Pages visited, time spent on site, referring/exit URLs.
• Cookies & Tracking: See Section 7 for details on cookies and tracking tools.

c) Information from Third Parties

We may receive data from trusted partners, analytics providers, or social platforms—always in compliance with applicable privacy laws.

3. How We Use Your Information

We value transparency in how we use your data. Your information may be used for:

1. Providing Services – To deliver resources, updates, and functionality of the website.
2. Improving User Experience – Analyzing traffic and behavior to make SunooAI more user-friendly.
3. Personalization – Recommending articles, features, or resources relevant to your interests.
4. Communication – Sending newsletters, responding to inquiries, and sharing updates (only if you’ve opted in).
5. Legal Obligations – Complying with applicable laws, regulations, and government requests.
6. Security – Detecting and preventing fraudulent or unauthorized activity.

4. Legal Basis for Processing (GDPR Compliance)

For visitors from the European Union (EU), we process personal data under the following legal bases:

• Consent: When you voluntarily provide information or sign up for updates.
• Contractual Necessity: To provide services you request.
• Legal Obligation: To comply with applicable laws.
• Legitimate Interest: For analytics, security, and improving user experience.

5. Your Rights

Depending on your location, you may have certain rights over your personal data:

• Access: You can request a copy of the information we hold about you.
• Correction: You can ask us to correct inaccurate or incomplete information.
• Deletion (Right to Be Forgotten): You can request the removal of your personal data.
• Data Portability: You can request your data in a structured, machine-readable format.
• Restriction of Processing: You may request we limit how we use your information.
• Opt-Out of Marketing: You can unsubscribe from promotional emails anytime.
• Withdraw Consent: Where we rely on consent, you can withdraw it at any time.

👉 To exercise these rights, contact us at: contact@sunooai.com

6. Data Sharing and Disclosure

We respect your privacy and do not sell your personal data. However, in certain cases, we may share data with:

• Service Providers: Trusted vendors (e.g., hosting providers, analytics tools).
• Legal Authorities: If required by law, court order, or government request.
• Business Transfers: In case of a merger, acquisition, or restructuring, your data may be transferred.

All third parties are contractually obligated to protect your data.

7. Cookies & Tracking Technologies

Like most websites, SunooAI uses cookies and similar technologies to enhance your browsing experience.

Types of Cookies We Use:

• Essential Cookies: Necessary for site functionality.
• Performance Cookies: Collect anonymous data on how users interact with the site.
• Functional Cookies: Remember your preferences and settings.
• Advertising Cookies: Used for targeted ads (only if applicable in the future).

👉 You can manage cookies through your browser settings. Disabling cookies may affect functionality.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

• Account-related data: Retained until you request deletion.
• Communication data: Retained for customer support purposes.
• Analytics data: Typically retained for up to 24 months.

After retention periods, data is securely deleted or anonymized.

9. Data Security

Your trust is our priority. We employ multiple safeguards to protect your information, including:

• Encryption: Secure Socket Layer (SSL) for data transmission.
• Restricted Access: Only authorized team members access personal data.
• Regular Monitoring: Security systems are regularly reviewed and updated.

⚠️ However, no method of transmission or storage is 100% secure. While we do our best, we cannot guarantee absolute security.

10. International Data Transfers

As a global platform, your data may be transferred outside your home country (e.g., to servers located in India or other jurisdictions). We ensure that:

• Transfers are made under legal frameworks like GDPR Standard Contractual Clauses.
• Adequate technical and organizational measures are in place.

11. Children’s Privacy

SunooAI does not knowingly collect personal information from individuals under 13 years of age (or the equivalent age of consent in your country).

If you are a parent or guardian and believe your child has provided data, please contact us immediately. We will take steps to delete it.

12. Third-Party Links

Our website may contain links to third-party websites. Please note:

• We are not responsible for the privacy practices of external sites.
• We encourage you to read the privacy policies of any third-party services you interact with.

13. Compliance with Global Privacy Laws

We aim to align with major privacy frameworks:

• GDPR (European Union) – Provides rights to EU residents.
• CCPA (California, USA) – Gives California residents the right to opt out of data sales and request information.
• India’s DPDP Act (2023) – Governs digital data privacy for Indian citizens.

By aligning with these laws, we ensure SunooAI respects user privacy globally.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Technology
• Laws and regulations
• Our practices

When we make significant changes, we will update the “Last Updated” date at the top of this page and, where required, notify you by email.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please reach out:

📧 Email: contact@sunooai.com
📍 Location: Mumbai, India
🌐 Website: www.sunooai.com

We promise to respond within 30 days of receiving your request.